Director of Residences
Where Hospitality Meets Residential Excellence
At the heart of a luxury residence, the Director of Residences ensures every detail is orchestrated to perfection. Blending the precision of property management with the artistry of five-star hospitality, they oversee all aspects of operations, services, and resident experiences. From leading staff to curating seamless daily living, their role is to uphold an environment where excellence is the standard.
With a Director of Residences in place, residents enjoy more than efficiency. They gain the assurance that their home is maintained, their lifestyle needs anticipated, and every interaction delivered with discretion, professionalism, and warmth.
FEATURED IN
The Director of Residences serves as the central point of leadership within a luxury household, managing a team of household staff including butlers, estate managers, chefs, housekeepers, and personal assistants to ensure operations run seamlessly. They are responsible not only for day-to-day management but also for strategic planning, vendor relations, security, maintenance, and the smooth execution of events and special occasions.
Beyond operational oversight, they act as a trusted advisor to the family or residents, anticipating needs, coordinating schedules, and ensuring the household reflects the highest standards of refinement and comfort. Their expertise bridges the gap between meticulous management and exceptional service, creating an environment where every detail, from household systems to personalized resident experiences, is handled with precision.
A Director of Residences is the cornerstone of a well-run home, fostering a culture of excellence among staff, maintaining confidentiality, and delivering an experience where residents can fully enjoy their home, confident that every aspect of their lifestyle is thoughtfully curated and expertly managed.
Mastering Every Detail of Luxury Living
1,000+
Succesful Placements
98%
Satisfaction Rate
20+
Years of excellence
Seamless Management, Designed for Luxury Living.
Estate Managers Can Help With:
Resident Experience Leadership – Lead teams to deliver five-star service, ensuring residents enjoy an environment of comfort, discretion, and excellence.
Lifestyle & Event Coordination – Oversee and support private resident events, gatherings, or lifestyle services, ensuring polished, memorable experiences.
Operational & Financial Oversight – Manage residential operations, budgets, and service charges with accuracy, transparency, and a commitment to efficiency.
Vendor & Service Provider Management – Coordinate with trusted vendors and contractors to deliver seamless, top-quality services across all aspects of the residence.
Property & Facility Management – Supervise maintenance, inspections, and ongoing upkeep to keep the residence operating at the highest standards.
Arrival & Departure Readiness – Ensure residences are always prepared for owner or resident arrivals and departures, with every detail anticipated and executed flawlessly.
…and so much more.
A Director of Residences isn’t just an operations manager. They are the orchestrator of a seamless, elevated living experience. With every detail anticipated and executed flawlessly, residents enjoy effortless comfort, impeccable service, and discretion.
Household Staffing roles we place
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HOUSEHOLD MANAGER
A Household Manager oversees staff, coordinates schedules, manages vendors, and handles special projects, ensuring that every aspect of your home operates seamlessly.
With a household manager in place, your home remains organized, and welcoming.
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CHEFS
A personal or meal-prep chef creates delicious, tailored meals while managing every detail of your household’s culinary needs.
With a professional chef in place, your home enjoys exceptional food without the stress of planning, preparation, or cleanup.
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HOUSEKEEPERS
A professional housekeeper ensures your home is impeccably clean, organized, and maintained to the highest standards.
From managing laundry and linens to keeping kitchens, bathrooms, and living spaces spotless, every detail is handled with care.
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BUTLERS
A butler is the ultimate symbol of refined service, ensuring your home operates with precision, discretion, and excellence.
From coordinating fine dining experiences to ensuring every detail is flawlessly executed, more than a formal presence, a butler is the cornerstone of a well-staffed household.
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ASSISTANTS
Whether serving as a household, personal, executive, or family assistant, these household professionals ensure that daily operations and long-term priorities run seamlessly.
By having a dedicated assistant on your team, you can focus on your family, career, and passions, confident that every detail is thoughtfully handled.
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DOMESTIC COUPLES
For families with large estates or complex household needs, a domestic couple delivers exceptional service and efficiency.
Working together as a team, they oversee day-to-day operations and provide seamless, coordinated support, ensuring your home runs effortlessly and in perfect harmony with your lifestyle.
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ESTATE MANAGER
An Estate Manager oversees staff, manages schedules, coordinates vendors, and special projects, ensuring that every aspect of your home operates seamlessly.
An Estate Manager ensures a well-run home through expert coordination, meticulous attention to detail, and a deep understanding of your household’s unique needs.
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GROUNDSKEEPER
A groundskeeper ensures outdoor spaces are beautifully maintained and cared for, reflecting the same attention to detail as the interior of your home.
From seasonal planting and lawn care to coordinating with landscapers and overseeing outdoor maintenance, a groundskeeper manages all aspects of your property.
We’re ready when you are.
1
Schedule a consultation with our team.
In this short call, we’ll learn about your goals and help you make sure you’ve thought of everything that matters.
2
Meet a few carefully selected candidates.
After getting to know you, we’ll choose two or three fully vetted candidates for you to interview for any particular role.
3
Hire your perfect match with confidence.
When you’re ready, we’ll help you develop a work agreement so your hire can hit the ground running.